AI SOC Automation for MSSPs | Scale MDR Services | Dropzone AI
Scale Your MSSP and
- Boost Margins with an AI-Augmented SOC Team
Dropzone AI investigates every alert across your entire client portfolio, autonomously. AI agents deliver automated alert investigations and threat hunts so your analysts focus on high-touch work that improves client satisfaction.
300+
deployments worldwide
90+
integrations
4x
more investigations per analyst
Chosen by Forward-Thinking MSSPs
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The MSSP Growth Trap
Talent Shortage
Hiring security analysts is slow, expensive, and competitive. Turnover resets institutional knowledge and training investment.
Alert Overload
Client alert volume grows faster than your team's capacity to investigate. Backlogs build. Quality suffers. Clients notice.
How Dropzone AI Transforms MSSP Operations
Grow Margins
AI agents investigate every alert across your client portfolio. Your analysts review completed investigation reports instead of starting from scratch. More throughput per analyst means higher margins per client.
Scale Without Hiring
Add new clients without adding headcount. Dropzone AI handles the investigation workload that grows with each new client, so your existing team focuses on escalations, client relationships, and strategic work.
Easily Add Threat Hunting
In addition to alert investigation, Dropzone AI automates hypothesis-based threat hunts that include federated searches across your clients’ entire security stacks. Automate what would normally require 20-40 hours of human analyst time.
What MSSPs Say
Employees
2,600+
Annual Revenue
1.3B
Industry Recognition
#44 CRN Solution Provider 500
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"The use of Dropzone allows Critical Insight’s SOC analysts to concentrate on the tasks that truly require human intelligence while having Dropzone handle SOC tasks suited for AI. We’ve measured and validated an increase in the speed and quality of investigations."
CE, Critical Insight
"Matching alert growth with linear headcount simply isn’t viable ... Dropzone allowed us to scale our analysts’ impact without replacing the people who make our SOC effective."
"Dropzone AI further advances CBTS's security capabilities by automating critical SOC tasks and streamlining complex investigations with deep insights and knowledge. This empowers our global team of security professionals to improve our client's security posture and resiliency against malicious actors."
Built for Multi-Tenant Operations
Dedicated tenancy with multi-tenant control plane
Each client runs in a dedicated Dropzone tenant with strict data isolation. Your operations team manages all tenants from a centralized control plane.
Multi-Tenant SIEM
Dropzone AI connects to your multi-tenant SIEM deployment. Alerts from all clients flow through a single SIEM instance, and Dropzone investigates each alert with the correct client context.
Multi-Tenant Dropzone
Multiple client environments connect to a single Dropzone tenant. Investigations route to your case management system, existing automation, and human analysts.
See Dropzone AI investigations across your client base
Track metrics for all your clients in one place in the Dropzone AI user interface.
Connects to Your Clients' Security Stacks
90+ integrations across SIEM, EDR, cloud, identity, email, and ticketing systems. Onboard new clients without retraining your team.
Calculate Your MSSP's Annual Savings
Calculate Your ROI
Enter the number of investigations you want to automate with Dropzone AI.
Your Annual ROI:
At Least
$184,253
Additional Capacity Created
$138 000
Equivalent Additional Headcount
$120 000
Included TI Subscriptions
$18 000
Reduced Risk
$48 000
Probability of a Breach in One Year (in %)
-+
Cost of a Breach (in USD)
-+
Damage Mitigation with Improved Response
80%
Security & Privacy
Built for Trust
Security
Single-tenant architecture. SOC 2 Type II certified.
Transparency
Evidence for every investigation and chat response. Full audit trail.
Privacy
Your client data is used only for investigations. Never for model training.
Frequently Asked Questions
How do MSSPs use Dropzone AI to scale their security services?
Dropzone AI automates alert investigation across your entire client portfolio. AI agents investigate every alert autonomously, delivering detailed reports that your analysts review and act on. MSSPs scale the number of clients they serve without proportionally scaling headcount.
Does Dropzone AI support multi-tenancy for MSSPs?
Yes. Dropzone AI supports three multi-tenant deployment models: dedicated tenancy with a centralized control plane, multi-tenant SIEM integration, and multi-tenant Dropzone instances. All models maintain strict data separation between client environments.
How does Dropzone AI remember context for each client?
Dropzone AI maintains per-client context memory. You can coach AI agents with details about each client's environment, policies, and priorities using natural language. Escalated alerts always include the relevant client context.
Can Dropzone AI help MSSPs reduce operational costs?
Yes. By automating the investigation work that consumes most analyst time, Dropzone AI increases the number of alerts each analyst can handle. MSSPs report improved margins because investigation throughput scales with software, not headcount.
What security certifications does Dropzone AI hold?
Dropzone AI is SOC 2 Type 2 certified and uses single-tenant architecture for data isolation. Dropzone works with the largest IT services provider to the U.S. Department of Defense and serves organizations with strict compliance requirements.
How does Dropzone AI help MSSPs with threat hunting?
Traditional threat hunts require 20-40 hours of experienced analyst time, which makes them an expensive service to offer. Dropzone AI automates hypothesis-based hunts with federated searches across the client’s security stack, and delivers robust reports including vulnerabilities, misconfigurations, and visibility gaps.