Response Actions and Automations

Available to Admins only

Response Actions (also referred to as Response Automations) allow you to automatically execute custom Python code when investigations complete. This enables seamless integration with external systems and consistent, repeatable response workflows.

Response Actions are commonly used to:

• Notify external systems
• Trigger remediation workflows
• Enrich tickets or records
• Apply policy-driven actions at scale

How Response Automations Work

Execution Model

• Trigger Events
  Dropzone has over 50 triggers to fire your Response Action. These range from Investigations complete with a specific status to a change of an API key.
• Sandboxed Environment
  Code runs in an isolated container using Python 3.11.
• Data Injection
  Investigation context and stored secrets are injected automatically as Python dictionaries. You can use the example script here to see the investigation variable and all information available to you using Response Actions.

{% hint style="info" %} The variables available can change depending on the trigger you use. Keep this in mind when planning/creating Response Actions. {% endhint %}

• Result Capture
  All output, errors, and execution status are logged for auditing and troubleshooting.

{% hint style="info" %} Want to learn more? Check out our Building Response Automations and Actions Best Practices Guide {% endhint %}