Google Workspace | Dropzone AI Documentation

Google Workspace

The Dropzone AI platform integrates with Google Workspace APIs for ingesting alerts such as phishing reports and enriching investigations with data from Google Workspace such as directory information. This document describes how to set up API credentials and install them into the Dropzone platform.

Integration Overview

To enable these integrations you will perform the following actions:

• Enable domain-wide delegation in Google Workspace
• Create a Google Workspace admin role
• Select integration parameters, such as which alert types to sync

The Dropzone platform has a dedicated service account for your organization. This service account uses domain-wide delegation to gain access to specific API scopes within your organization.

Enable Domain-Wide Delegation

To grant access to the Google service account used by your Dropzone platform, do the following:

• Navigate to your Dropzone AI tenant home page e.g. https:// mycompany.dropzone.app
• In the bottom left hand corner, navigate to Settings > Integrations

Integrations Dropdown

• Click "Available"

Click Available

• In the Search bar, search Google Workspace, then click "Configure"

The Google Workspace Tile

• Record the "CLIENT ID" field which will be used in the Google Admin interface

Copy the CLIENT ID

Next, enable the Dropzone AI application domain-wide delegation access to your Google Workspace environment.

As a full Google Workspace admin, do the following:

• Navigate to your admin workspace
• In the sidebar, navigate to Security > Access and Data Control > API Controls
• At the bottom, click Manage Domain Wide Delegation
• Click "Add New" API Client
• Enter the Client ID in the pop up
  • This is the ~21 digit number you recorded from the Dropzone UI earlier
• Grant access to the following scopes by copy/pasting them into the "OAuth Scopes" line one-by-one
  • https://www.googleapis.com/auth/apps.alerts
  • https://www.googleapis.com/auth/gmail.readonly
  • https://www.googleapis.com/auth/drive.readonly
    • Required when enabling the optional Google Drive Query feature
  • https://www.googleapis.com/auth/admin.directory.user.readonly
  • https://www.googleapis.com/auth/admin.reports.audit.readonly
  • https://www.googleapis.com/auth/admin.reports.usage.readonly
  • https://www.googleapis.com/auth/admin.directory.group.readonly
  • https://www.googleapis.com/auth/admin.directory.user.security
    • Required for Revoke User Sessions containment action
  • https://www.googleapis.com/auth/admin.directory.user
    • Required for Suspend User containment action (supersedes above readonly scope)
• Click "Authorize" to finish

Choose or Create a Google Workspace Admin Account

Dropzone uses the Google Workspace Admin API to find information from your environment using a user within your org that has an Admin Role with necessary privileges.

The user you select could be a real human or a dedicated integration user. We suggest the latter to assure that personnel changes do not affect your integration. The integration user does not need a Google Workspace license, so it may be a free "Cloud Identity" user.

Note that Dropzone may request more permissions in the future as we add features.

Regardless of which privileges you enable for your admin role, the Dropzone platform is restricted to the scopes that you granted in the "Set Up Domain Wide Delegation" section above.

To create and associate the new role, do the following:

• Go to Account > Admin Roles > Create New Role

Create new Google Workspace Role

• Name the role something memorable, such as "Dropzone AI Role." Input a description, such as "Dropzone AI integrations," then click "Continue"

Name the new Role

• You'll now be on the "Select Privileges" page
• On this page enable the following:
  • Admin console privileges
    • Organizational Units > Read
    • Users > Read
    • Google Vault > Manage Audits
    • Gmail > Email log search
    • Gmail > Access Admin Quarantine
    • Gmail > Access Restricted Quarantines
    • Security Center > "This user has full ..." > Audit and Investigation > View
    • Security Center > "This user has full ..." > Audit and Investigation > View sensitive content
    • Security Center > Activity Rules > View
    • Security Center > Activity Rules > Manage
    • Alert Center > Full access
    • DLP > View DLP rule
    • DLP > Manage DLP rule
    • Reports
  • Admin API privileges
    • Organizational Units > Read
    • Users > Read
    • Groups > Read
    • Reports

Enable permissions

• Once done, click "Continue"

There are two sections of this user interface, the "Admin Console Privileges" at top and "Admin API Privileges" further down the page; make sure you configure all the permissions from both sections.

• Assign the new role to a Google Workspace user:
  • Go to https://admin.google.com
  • In the sidebar, navigate to Account > Admin Roles
  • Hover over the role you created and click "Assign Admin"

Assign admin option

• Click "Assign Members" to add the role to the user you want for the Dropzone integration
  • Pick an existing admin or an account you created specifically for the Dropzone integration

Assign an admin to the role

Enable Google Workspace

The Data source integration allows Dropzone AI to interact with Google Workspace to gather information for use in investigation analysis and interactive chat.

To enable the Data source integration, you'll need the following information:

• Admin Email: The email address of the admin in the new Dropzone AI role
• Customer ID: Your Google Workspace customer id. The Customer ID can be found can be found at admin.google.com > Account > Account Settings (https://admin.google.com/ac/accountsettings) or in the output of gam info domain. It's typically a ~9 character string starting with C.

To enable the Data Source integration, do the following:

• Navigate to your Dropzone AI tenant home page e.g. https:// mycompany.dropzone.app
• In the bottom left hand corner, navigate to Settings > Integrations

Integrations Dropdown

• Click "Available"

Click Available

• In the Search bar, search Google Workspace, then click "Configure"

The Google Workspace Tile

• Under the Data Source heading, input the "Admin Email" and "Customer ID"
  • Click "Google Drive Query Enabled" to provide Drive investigation support

The Google Workspace Data Configuration

• Click "Test & Save" to finish

If you have any errors engage your Dropzone AI support representative.

Enable the Remediator Integration

The Remediator integration allows Dropzone to initiate Containment Actions during investigations. See the GCP Remediator documentation for more information.